Newlyn
Newlyn Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Newlyn has 1.0 star rating based on 24 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Horrible Company", "dont know what the F this is all about", "They are not the nice caring company they say they are just a bunch of bullies", "Investigation in process", "Beware, not sure this is a scam. If it was authentic then they should know ny contact details and full name.".
Most users want Newlyn to offer a solution to their issues.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Newlyn has 1.0 star rating based on 24 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Horrible Company", "dont know what the F this is all about", "They are not the nice caring company they say they are just a bunch of bullies", "Investigation in process", "Beware, not sure this is a scam. If it was authentic then they should know ny contact details and full name.".
Most users want Newlyn to offer a solution to their issues.
Consumers are not pleased with Billing Practices and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
Bully Boy Tactics
I received 2 letters this morning from Newlyn both with my name spelt incorrectly 1 delivered by Royal Mail the 2nd had delivered saying I have a outstanding debut of £647 for unpaid council tax and that a enforcement agent was in the area and would visit my property today to remove goods even in my absence. I rang the company and spoke to a women who spoke to me like something she had stood in.
When I asked her about the debit she said it was from 2019-**** when I said that it wasnt possible for me to own anything on my council tax as Ive always paid by direct debit on time and in full during the 6 years I have lived at the property, she said that the debt was due to arrears on the account and if I made a payment of £50 today she would contact the agent to say that I had made a payment and then if I paid the outstanding balance by Friday everything would go away and hung up on me. So I rang back and spoke to someone else who was just has bad as the 1st person he too also said make a payment today and clear the balance by Friday and everything would be ok and hung up.
If I spoke to anyone the way these 2 people spoke to me in my line of work I would find myself out of employment.
Absolutely disgusting to use scare tactics the way that they do to try and intimidate people into making payments there and then
User's recommendation: Horrible Company
They are worse debt agency ever, they not interested in helping customers to come to arrangements.
I would like to know who to make a claim for a fine that I already paid
Preferred solution: Full refund
Spam mail dont know who these are never had dealings with them
Preferred solution: Apology
User's recommendation: dont know what the F this is all about
Newlyn claimed to have sent letters on a minor parking matter which have never been never been received and then turned up on the door step to take goods claiming to have a court warrant but could d
Preferred solution: Apology
User's recommendation: They are not the nice caring company they say they are just a bunch of bullies
Extortion
User's recommendation: Investigation in process
Unprofessional Conduct
Contacted Mr Hallinan, an Enforcement Agent for this diabolical bunch of complete cretins to reset a payment plan. (I am paying for us driving our car in a restricted zone, in an unfamiliar town, that my SatNav sent us down and on behalf of my partner).
My Father sadly passed away between the original arrangement being made and today. My Mum needed help during that time with funeral plans and various other things as she is not in good health ...and so I ended up with unforeseen accommodation and travel expenses which swallowed my income for that month. I contacted the agent to apologise and explain funds had been appropriated elsewhere and without even an offer of condolence he set about making my entire day a complete misery... badgering me by text and phone call and generally trying to intimidate me...
completely unaware that I know my rights. I actually managed to scrape £110 of a £513 debt together and offered £50 per week up until Nov 8th when I'll be able to settle the remaining! Nope... he wanted the full amount and continued with his tactics until I told him I had emailed all concerned including the council and I would not respond to any further communication.
I'm no dummy, and I will not be intimidated. He even went down the route of character assassination at one point quite early on in the day and the guy doesn't know a thing about us!
I'll pay what I owe, I don't dispute that... but not under duress.
Harrassment
User's recommendation: Beware, not sure this is a scam. If it was authentic then they should know ny contact details and full name.
Harrassment for debt which was not mind
Preferred solution: They can pay me for the harrasment they have caused
Clamping cars unlawfully
Harrasment
Preferred solution: Let the company propose a solution
*** who harass widows
- Harrassment of widow
Awful from what I saw
Phone call
Constant harrassment and nasty texts and threatening phone calls
Newlynbought my council tax debt from Bradford Council and sent letter saying I owed just short of £1900 which I didnt dispute. After a bailiff letter I borrowed cash and paid £420 with the promise of affordable repayments being arranged.
The payments wanted were £100 pm which I explained I couldnt afford as I dont work/get benefits etc. and my partner has to keep me.His wage takes us just over benefit threshold. After contact with national debtline,I am now going for a debt relief order through them so let Newlyn know,but recieved text saying van booked to take possessions.Rang Bailiffs number and explained same to him to be told Full amount to be paid or things would be removed,and after I offered £25 pm til DRO sorted was told no and I had to get the cash. Rang head office to explain I couldnt afford more and was told it was down to bailiff.
My mum was in hospital extremely ill and I told Newlyn by phone and in writing (even stated mum's name,hospital,ward and bed) I would be at the hospital daily between 2 and 5 and phone would be off. twice on leaving hospital when turning phone on,nasty message by text saying:-RETURN HOME NOW if you wish to be present when goods are removed. Removal truck on route to REMOVE YOUR GOODS. Call Mr **** on***********with payments to avoid this action.
Immediately rang office obviously angry and upset at this and thinking id get home to door kicked in and things taken.Told they cant break in but still got more texts stating same and partner recieved same text. Bailiff very rude when partner rang and refused to discuss it with him and hung up. Letters written asking for account to be put on hold til debtline sort DRO,letter of complaint gone in, phone call back if I've missed call all for nothing apart from harrassment,threats and a bullying bailiff. with the stress of dealing with my mums illness and horrible treatment from newlyn I broke down last weekend and tried slit my wrists.
There are vulnerable people in debt trying there best to get out of it and all Newlyn and these companies are bothered about are making sure they get paid. How many more people have to die before these companies are punished for there treatment.
- Unreasonable attitude
- Aggressive
- Rude agents
Preferred solution: Let the company propose a solution
Ridiculous
I moved address and had a one month missed council tax payment I received a letter from newlyn for a payment of 505 pound they added nerly 400 pounds in charges on my bill I couldn’t believe it I was absolutely disgusted how they could justify it and for a bill I was unaware of
Any way I set up a payment plan and was several days late in paying But payed and then payed my next week to then get a phone call saying there comeing to remove goods and when I was trying to get to the bottom of how this was happening his behaviour was absolutely appalling he was asking why I think am better than every one else shouting at me down the phone trying to bully and intimidate me so I rang the company up asked to speak to the manager and wanted to know there complaints procedure I got off the phone and started typing my email for the guy to ring me back the manager gave him a call and told him what I was doing I put the phone down on him and he continued to call me several more times I’m absolutely disgusted with this company there a joke how they can get away with doing what there doing is beyond me
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